Dal-Bac has been ISO 9001 certified since 2013 and we are one of the few companies in the textile industry to have ISO 9001:2015 certification. The reason we do this is simple – it helps us achieve our core value of exceeding customer expectations.
The International Organization for Standardization (ISO) creates global standards that ensure that materials, products and services are correct for their purposes. The central pillar of the ISO 9001:2015 standard is a commitment to a process that strives for excellence and continuous improvement.
To achieve ISO 9001:2015 certification a company must demonstrate:
- A clear understanding of their customer’s requirements
- A commitment to a process approach to govern materials, products, and services
- An active program to drive improvement in both processes and final results
What this means for our customers is that Dal-Bac:
- Has a keen interest in understanding your business and is dedicated to finding, and improving, the best solution to meet your requirements.
- Maintains an extensive and growing supplier network to offer the best available materials and to help find innovative ways to improve the production process and the quality of the finished product.
- Has a disciplined process management system designed to drive continuous improvement in all phases of product design and production. One of our key objectives for our customers is to reduce costs and improve yields by deploying process and material improvements.
- Utilizes a rigorous Quality Management System that includes quality checkpoints throughout the production process and helps identify areas of possible improvement or innovation for exploration by our engineering and manufacturing teams.
The result of our commitment to ISO standards is that we deliver exceptional quality products tightly designed to exceed expectations and to increase your overall customer satisfaction. Our ISO 9001:2015 certification covers all of our key product lines:
The bottom line is that being ISO 9001:2015 certified makes us a better partner for our customers. It helps us reduce risks, improve our processes, provide innovative solutions and focus on improving results for you.
Please contact us to see how our ISO 9001:2015 certification can make a difference for your business.